Edumize Services Sdn. Bhd.
Privacy Policy

Introduction
At Edumize Services Sdn. Bhd., we take your privacy seriously and are committed to protecting the personal information of our clients and website visitors. This privacy policy explains how we collect, use, and protect your personal information in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

Collection of Personal Information
We collect personal information from you when you request our services, register on our website, or contact us through our support channels. The personal information we collect may include, but is not limited to:

Name, email address, phone number, and mailing address
Passport details, education history, and academic transcripts
VISA and immigration information
Accommodation and transportation preferences

Use of Personal Information
We may use your personal information for the following purposes:

- To provide you with our services, including student registration, VISA application, airport reception, and accommodation arrangement.
- To communicate with you about our services, updates, and promotions.
- To comply with our legal obligations, including record-keeping and reporting requirements.
- To improve our services and website and to conduct research and analysis.

Disclosure of Personal Information
We may disclose your personal information to the following third parties for the purposes set out above:

Our partner universities and language institutes in Malaysia, for student registration and related services.
Our third-party service providers, including payment processors, IT support, and marketing partners.
Government authorities, where required by law or in connection with legal proceedings.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Security of Personal Information
We take reasonable measures to ensure the security of your personal information, including the use of encryption and secure servers, to prevent unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

Retention of Personal Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your personal information is no longer necessary for these purposes, we will securely dispose of it.

Your Rights
You have the right to access, correct, or delete your personal information and to withdraw your consent to our collection and use of your personal information at any time. To exercise these rights, please contact us through our support channels.

Modifications
We reserve the right to modify or update this privacy policy at any time. Any changes will be posted on our website and will apply to all personal information collected after the date of the change.

Contact Us
If you have any questions or concerns about our privacy policy or the use of your personal information, please contact us through our customer support channels.

Conclusion
By using our services or accessing our website, you agree to the terms of this privacy policy and consent to the collection, use, and disclosure of your personal information as described herein.