Certificate in Administrative Skills (CAS)

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Overview

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The program gives you the tools to work in office and business environments. You learn about communication, leadership, basic business operations, IT skills, accounting fundamentals, and how to support people in administrative roles. It’s ideal if you want a strong start in business administration or want to step into roles in HR, marketing, finance, or office support.

Many Students Choose This Program Because:

  • You build useful, practical skills employers look for—like basic accounting, bookkeeping software, payroll, and office admin.
  • It opens up many career paths, especially in admin, customer support, human resources, and business operations.
  • There’s a clear pathway to further education—you can use this certificate to move into diploma programs in Business Administration, Accounting, or related fields.

Some Students Do Not Choose This Program Because:

  • The schedule is tight—three semesters covering lots of topics, which means you’ll be busy and need good time management.
  • Some modules are technical (accounting, finance, software), which may be difficult if you’re not strong in numbers or IT.
  • To move into certain diploma programs (like Accounting), you might need extra subject credit (Mathematics) or meet stricter entry requirements.

Lifestyle During Study:

  • You’ll have regular classes mixed with workshops and computer-lab sessions.
  • Expect to practise bookkeeping, using accounting software, doing payroll tasks, and office administration tasks.
  • The learning includes group work, projects, and developing soft skills like communication, ethics, and professionalism.

After Graduation:

  • You may start as an Administrative Assistant, Office Clerk, Receptionist, Payroll Assistant, or similar roles.
  • Many graduates go on to work in HR, finance support, marketing departments, and more.
  • If you perform well and upgrade your skills, you can aim for supervisory roles or transition to diploma or degree programs for more advanced positions.

What is Hard:

  • Learning finance and bookkeeping well if you’ve not worked with numbers much.
  • Mastering accounting software and understanding payroll and inventory systems.
  • Meeting deadlines and balancing multiple tasks (communication, clerical, IT).

What is Easy:

  • Many modules build on simple things first—like grammar in business writing or basic English and maths.
  • Support is usually available—lecturers, lab sessions, hands-on training help you understand well.
  • The program structure is clear—three semesters, with expectations you can see ahead.

Fun Fact

“Strong administrators are often the glue that holds an organisation together—behind every well-run office is a person who knows the system.”

This is for you if you like:

  • Organising, planning, and keeping things running smoothly
  • Helping others with communication, schedules, and office work
  • Working with computers, software, and official documents
  • Learning how businesses work behind the scenes
  • Being someone strong in detail, reliability, and professionalism

Career Opportunities:

  • Administrative Assistant
  • Office Clerk or Office Administrator
  • Payroll / Book-Keeper Assistant
  • Human Resources Support / Assistant
  • Receptionist / Front Desk Officer
  • Customer Service Executive
  • Marketing or Operations Support

Relevant Certifications to Consider:

  • Basic Bookkeeping / Accounting Software Certificates
  • Microsoft Office Specialist (Word, Excel)
  • Customer Service or Business Communication Workshops
  • Soft Skills-based certificates (Ethics, Teamwork, Leadership)

The information on this page is generalized based on common program descriptions worldwide and does not necessarily reflect all courses offered within the programs at the universities below. If you need help deciding which university to choose, consult with one of our team experts to guide you in choosing your best university option for this program.

Universities in Malaysia Offering This Course

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